If an insurer, employer or another clinic asks for a medical certificate, first obtain its exact document requirement. Do not assume another copy of your checkup results will satisfy it. The SNUH Gangnam Center medical-record guide distinguishes a checkup result report, a medical-record copy, image data and a certificate prepared by the attending physician. The right request starts with the recipient’s purpose, not whichever file is easiest to download.
Take the recipient’s requirement to the center
Ask the recipient for the required document name, language, dates and whether it needs a physician’s signature or specified wording. A useful message to the center is:
“I attended on [date]. The recipient asks for [exact document name] in [language] for [purpose]. I already have [file name]. Is that the correct document, or do I need a physician appointment or a different records request?”
Attach the recipient’s blank requirements, if appropriate, rather than sending your complete medical history merely to explain the question. For example, a result report with laboratory values and a letter the recipient wants a doctor to issue are different requests even when both relate to the same visit. Ask the recipient to confirm acceptance before paying for a translation or additional copies.
A certificate can require an appointment
The center says checkup recipients receive a result report; patients who had outpatient treatment can request a medical-record copy. Its certificate route involves the attending physician. It asks patients to request a referral letter or certificate in person on the appointment day or call ahead. Image data has a separate copy route. Confirm availability, language, fee and collection arrangements for the exact document before traveling to collect it.
Use +82-2-2112-5503, listed for English contact on the center’s contact page. That page also lists en_healthcare@snuh.org, which lets you ask about the required procedure when calling is difficult. An email inquiry is not proof that records will be issued remotely; ask how the center verifies identity and delivers the requested document.
If somebody else will collect it
The records guide lists the patient’s and delegate’s identification, patient-signed consent and proxy authorization for a designated representative. Use the current forms linked there and ask the center which originals or copies it requires for your case. A companion who booked the checkup is not automatically authorized to obtain the records.
Before asking someone to make the trip, agree on three things: the exact document, the authority to receive it, and the confirmed collection arrangement. If any is unresolved, contact the center first. A friend arriving with only your patient number may leave without the document even though the underlying records exist.
This guide concerns SNUH Gangnam Center, not every SNUH branch. Confirm that this center holds the records before requesting a document from it; the SNUH name alone does not identify where your visit took place.
Official Gangnam Center records and contact guidance checked September 29, 2026 KST. No patient account, medical record or issuance request was accessed.